How To Hire Staff At A Coffee Shop

At the heart of any successful coffee shop is a team of dedicated and passionate employees. They are the ones who will interact with customers, prepare and serve drinks, and create an inviting and welcoming atmosphere.

As a coffee shop owner, it's important to take the time to find the right employees for your business. Whether you are looking for baristas, servers, or managers, it's essential to find individuals who are skilled, customer-focused, and committed to delivering an exceptional experience for your customers.

Finding Employees For A New Coffee Shop

Hiring staff for a coffee shop can be a challenging but important task, as the success of your business often relies on the quality of your employees. Here are some steps you can follow to hire staff for your coffee shop:

1. Determine your staffing needs

Consider the size and layout of your shop, the type of service you offer, and the hours of operation to determine how many employees you need and what positions you need to fill.

2. Create job descriptions

Clearly define the duties and responsibilities of each position, including any specific skills or experience that are required.

3. Recruit candidates

Advertise your open positions through local job boards, online job sites, and social media. You could also ask current employees or industry contacts for referrals.

4. Review resumes and cover letters

Use a consistent and thorough review process to identify the most qualified candidates.

5. Conduct interviews

Schedule in-person or virtual interviews with a list of potential candidates. Prepare a list of questions in advance to help you evaluate the candidates' fit for the position and your business.

6. Check references

Reach out to the candidates' references to learn more about their work history and skills.

7. Make a hiring decision

Based on your review of resumes, interviews, and references, select the candidate who best fits the position and your business.

8. Onboard new hires

Once you have selected a candidate, provide them with any necessary training and support to ensure a smooth transition into their new role.

By following these steps, you can effectively hire the right staff for your coffee shop and set them up for success in their new roles.

Where to look for Coffee Shop staffing candidates?

When it comes time to hire for your coffee shop, there are a few places you can look to find qualified applicants. Here are some of the best places to look for staff:

Online job platforms

You can use online job platforms such as Indeed or LinkedIn to post job openings and search for potential candidates.

Local schools

Reach out to local schools, such as community colleges or trade schools, and let them know that you’re looking for staff.


Ask current employees and other coffee shop owners if they have any qualified people in mind for the job.

Social media

You can use social media platforms like Facebook or Twitter to post job openings and find potential candidates.

Networking events

Attend local networking events in order to meet potential employees face-to-face and discuss the job opportunity.

These are just a few tips to help you find and hire the best people for your coffee shop. With the right team in place, you can ensure that your business is successful.

What to look for in an ideal Coffee Shop employee?

When it comes to hiring for your coffee shop, there are certain qualities and skills you should look for in an ideal employee. Here are some of the most important qualities to consider when looking for staff:


Your employees should be professional, courteous, and respectful at all times.

People skills

Employees should be able to interact with customers in a pleasant and helpful way.

Attention to detail

Employees should pay attention to details, such as ensuring each customer’s order is accurate.

Time management skills

Employees should be able to manage their time well so they can complete tasks efficiently.


Employees should be willing to take on additional tasks and be flexible with their schedule.


Employees should be punctual, reliable, and trustworthy so customers have a positive experience.

These are just some of the qualities to look for when hiring coffee shop employees. With the right team in place, you can ensure that your business is successful. Good luck!

What employees do you need to hire for a Coffee Shop

When it comes to staffing a coffee shop, you need to hire people with the right skills and knowledge. Typically, you will need to hire the following types of employees:


Baristas prepare and serve coffee drinks for customers. They are also responsible for cleaning equipment and stocking supplies.


Cashiers handle all transactions and ensure that customers are charged correctly. 


Cleaners are responsible for keeping the shop clean throughout the day, including washing dishes, mopping floors, and cleaning tables.

Food Preparers

Food preparers prepare food items such as sandwiches, pastries, and other snacks for customers.


Bakers are responsible for baking fresh products such as croissants and muffins.


Managers oversee the day-to-day operations of the shop, hire and train employees, and ensure that customer service standards are met.

How many employees does a Coffee Shop need?

The number of employees you need for your coffee shop will depend on the size and scope of your business. Generally, it is recommended to have at least one barista per six customers in order to ensure that drinks are prepared quickly and efficiently.

Additionally, you should consider hiring a cashier to handle customer payments. Depending on the size of your shop, you may also need to hire a manager, food preparers, bakers, and cleaners.

Overall, the size of your staff will depend on the size of your shop and what services you offer. Make sure to assess your needs carefully before hiring employees so that you can ensure that all tasks are covered effectively.

Type of Coffee Business


Number of Employees


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Medium Coffee Shop




Large Coffee Shop




Staffing A New Coffee Shop With The Right Employees

The hiring process can be challenging, but with the right approach and some careful planning, you can build a team that will help your coffee shop thrive, and finding the right employees for your coffee shop is essential to its success.

Consider the specific needs of your business and the skills and experience you are looking for in potential hires. Advertise job openings on relevant websites and job boards, or reach out to industry professionals and networking groups. 

Host open houses or job fairs, or partner with local vocational programs to find talented candidates. Be proactive and open to new ideas to build a skilled and passionate team that will help your coffee shop succeed.

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