Social media can be an invaluable tool for concession stands to reach more customers. Through platforms such as Facebook and Twitter, concession stands can share important information about their business and offerings, including when they open and close, what they serve, any specials or promotions they have going on, and more.
Social media can be used to interact with customers in a meaningful way and can be used as a platform to receive feedback. Social media gives concession stands the opportunity to build relationships with their customers, strengthening the bond between businesses and communities.
With intentional use of social media, concession stands can create strong relationships with their customers by engaging with them, responding to their comments and questions, and celebrating milestones or special occasions.